LEGAL WARNING

These General Conditions of Use and Contracting (hereinafter, "the General Conditions") govern, together with the Privacy Policy, the access and use, by the User, of the website www.restilhe.com (in hereinafter, "the Website"), as well as the contracting of products and services through it.

By accepting these General Conditions, the User states:

• That you have read and understood what is stated here.

• That he is a person with sufficient capacity to contract and that, in any case, he is over 18 years of age.

• That he assumes all the obligations set forth herein.

 

The use of the Website attributes the condition of User of the Website (hereinafter, "the" User ") and implies acceptance of all the terms included in these General Conditions. The User must carefully read these General Conditions each time he accesses to the Website, since this and said General Conditions may be modified.The owner of the Website reserves the right to carry out, at any time and without prior notice, any modification or update of its contents and services; of these Conditions General and, in general, of all the elements that make up the design and configuration of the Website Modification of these General Conditions will not affect the goods or promotions that had been acquired prior to said modification.

 

1. GENERAL INFORMATION ON THE WEBSITE

In compliance with the provisions of article 10 of Law 34/2002, of July 11, on services of the information society and electronic commerce (hereinafter, "LSSICE"), the general information on the Website:
Owner: GOURMET D'OCCITÀNIA, SL (hereinafter, "GOURMET D'OCCITÀNIA").

Registered office: Calle Closes, 12, bajo
CIF: B-25843434
E-mail: gourmat@restilhe.com

 

2. CONDITIONS OF USE

2.1. ACCESS TO THE WEBSITE

Access to the Website is free except for the cost of the connection through the telecommunications network provided by the access provider contracted by the User.

 

2.2. RULES OF USE OF THE WEBSITE

The User agrees to use the Website and all its content and services in accordance with the provisions of the law, morality, public order and these General Conditions. Likewise, it is obliged to make appropriate use of the services and / or contents of the Website and not to use them to carry out illegal or criminal activities, which violate the rights of third parties and / or which violate the regulation on intellectual and industrial property, or any other rules of the applicable legal system. The User undertakes not to transmit, introduce, disseminate and make available to third parties, any type of material and information (data, content, messages, drawings, sound and image files, photographs, software, etc.) that are contrary to the law, morality, public order and these General Conditions.

By way of example, and in no way limiting or excluding, the User agrees to:

I. Not to introduce or disseminate content or propaganda of a racist, xenophobic, pornographic nature, in defense of terrorism or that violates human rights.

II. Not to introduce or spread data programs (viruses and harmful software) on the network that may cause damage to the computer systems of the access provider, its providers or third-party users of the Internet.

III. Not to disseminate, transmit or make available to third parties any type of information, element or content that violates fundamental rights and public freedoms recognized constitutionally and in international treaties.

IV. Not to disseminate, transmit or make available to third parties any type of information, element or content that constitutes illegal or unfair advertising.

V. Not to transmit unsolicited or authorized publicity, publicity material, "junk mail", "chain letters", "pyramidal structures" or any other form of solicitation, except in those areas (such as commercial spaces) that have been exclusively conceived for it

SAW. Not to introduce or disseminate any false, ambiguous or inaccurate information and content in a way that misleads the recipients of the information.

VII. Not to impersonate other users using their registration keys to the different services and / or contents of the Website.

VIII. Not to disseminate, transmit or make available to third parties any type of information, element or content that constitutes a violation of the rights of intellectual and industrial property, patents, trademarks or copyright that correspond to the owners of the Website or to third parties.

IX. Not to disseminate, transmit or make available to third parties any type of information, element or content that implies a violation of the secrecy of communications and the legislation of personal data.

The User undertakes to hold GOURMET D'OCCITÀNIA harmless from any possible claim, fine, penalty or sanction that it may be obliged to bear as a result of the User's breach of any of the aforementioned rules of use, reserving, in addition, GOURMET D'OCCITÀNIA, the right to request compensation for damages that corresponds.

 

2.3. EXCLUSION OF LIABILITY

The User's access to the Website does not imply for GOURMET D'OCCITÀNIA the obligation to control the absence of viruses, worms or any other harmful computer element. In any case, the User is responsible for the availability of adequate tools for the detection and disinfection of harmful computer programs. GOURMET D'OCCITÀNIA is not responsible for any damage caused to the software and computer equipment of the Users or third parties during the use of the services offered on the Website.

GOURMET D'OCCITÀNIA is not responsible for damages of any kind caused to the User that cause failures or disconnections in the telecommunications networks that cause the suspension, cancellation or interruption of the Website service during the provision of the same or in advance.

 

3. PERSONAL DATA

In accordance with the provisions of Organic Law 15/1999 of December 13, Protection of Personal Data, we inform you that your data and email address will be part of an automated file whose responsible is GOURMET D'OCCITÀNIA, being its purpose is the management of a commercial nature and the sending of commercial communications about our products and services. If you wish, you can exercise your rights of access, rectification, cancellation and opposition by writing to GOURMET D'OCCITÀNIA or by sending an email to gourmet@restilhe.com indicating in the subject the right you wish to exercise.

 

4. INDUSTRIAL AND INTELLECTUAL PROPERTY

All the contents of the Website, understood by them, by way of example, the texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, as well as its graphic design and source codes, are property intellectual property of GOURMET D'OCCITÀNIA or third parties, without any of the exploitation rights recognized by current regulations on intellectual property over them being understood to be assigned to the User. Trademarks, trade names or distinctive signs are owned by GOURMET D'OCCITÀNIA or third parties, without it being understood that access to the Website attributes any right over them.

 

CONTRACTING CONDITIONS

1. PURCHASE PROCEDURE

The procedure to buy through the Website is as follows:

a) Selecting the "Buy" option. From any item, the buyer must press the "Buy" button to start the purchase process.

b) User Registration. Next, the User must fill out a specific form to make the purchase, indicating name and surname, full address, telephone number and the desired payment method, in this case credit card.

c) Credit card. To use the credit card, the buyer must fill out a form indicating the name of the owner of the card, type of card, expiration date of the card and security code.

 

2. ACCEPTANCE

By pressing the "Send order" button, the User accepts the purchase of the products indicated by him.

 

2.1. CONFIRMATION OF RECEIPT OF ACCEPTANCE

Once the contracting procedure is completed, the User will receive, at the email address designated in the registration form, a communication specifying the characteristics of the product, price, selected shipping method, contracting date, order number and delivery period. estimated delivery. Once the order has been sent, there is no longer any possibility of changes in the composition or cancellation of the product since it enters an automated production system that cannot be stopped.

 

3. DELIVERY OF ORDERS

Orders will be accepted until Friday of each week at 2:00 p.m. and will be sent the last Tuesday for a whole week. This ensures that the maximum delivery time is two weeks, depending on the article and the stock available at the time to order. The customer can always request confirmation of the delivery date when placing his order.

There are no minimum orders, but shipping costs will always be passed on.
The delivery of the orders will be made at the delivery address freely designated by the User. GOURMET D'OCCITÀNIA will not assume any responsibility when the delivery of the product or service is not carried out as a result of the inaccuracy or falsity of the data provided by the User for this purpose, as well as in the event that the delivery cannot be made by causes beyond the control of the company assigned for this purpose (inability to contact the recipient). In the event that all the means to deliver the product have been exhausted and it has not been possible, said product will remain in the GOURMET D'OCCITÀNIA warehouse for 30 days, being necessary to pay the shipping cost again to be delivered. After 30 days from determining the impossibility of delivery, the order will be canceled and there will no longer be the possibility of being delivered. The User can permanently consult the available shipping methods, as well as their prices, in each product file.

 

4. PRICES AND SHIPPING COSTS

The prices indicated for each product do not include, unless expressly stated otherwise, the value added tax (VAT) or other taxes that may be applicable and, in any case, they will be expressed by default in the Euro currency (€ ). Said prices, unless expressly indicated otherwise, do not include shipping costs, shipping insurance or any other additional services attached to the product or service purchased. The prices applicable to each product will be those published on the Website and applied automatically by the contracting process in the last phase of the same. The User assumes that in any case the economic valuation of some of the products may vary in real time. In any case, this will always be previously communicated to the User.

Any payment made to GOURMET D'OCCITÀNIA will entail the issuance of an invoice in the name of the registered User, which can be downloaded. For any information about the order, the User can go through the contact page, referring to the order number that was assigned and indicated in the purchase confirmation email.

 

5. RETURNS

In the event that the customer detects a production failure in the product, GOURMET D'OCCITÀNIA's responsibility, has a period of 5 days from the date of delivery, to send the claim, via e-mail, to gourmet@restilhe.com. In the event that the technical department assumes the veracity of said defects, a new product will be delivered with the corrected defects to the customer, assuming GOURMET D'OCCITÀNIA the repetition of the order and the shipping costs, the customer having to return the defective product in the moment when GOURMET D'OCCITÀNIA delivers the new product in its original packaging. In the event that the customer does not have or does not want to return the defective product, it will not be possible to deliver the new product.

 

6. NULLITY AND INEFFECTIVENESS OF THE CLAUSES

If any clause included in these General Conditions is declared null or ineffective, in whole or in part, such nullity or ineffectiveness will only affect said provision or the part of it that is null or ineffective, the present General Conditions subsisting in everything else , considering such provision totally or partially as not included.

 

7. APPLICABLE LEGISLATION AND COMPETENT JURISDICTION

These General Conditions will be governed or interpreted in accordance with Spanish legislation in that which is not expressly established. GOURMET D'OCCITÀNIA and the User agree to submit any controversy that may arise from the provision of the products or services object of these General Conditions, to the Courts and Tribunals of the address of the Website.

 

DELIVERY OF ORDERS AND DISMISSAL

1. DELIVERY OF ORDERS

The delivery of the orders will be made at the delivery address freely designated by the User. GOURMET D'OCCITÀNIA will not assume any responsibility when the delivery of the product or service is not carried out as a result of the inaccuracy or falsity of the data provided by the User for this purpose, as well as in the event that the delivery cannot be made by causes beyond the control of the company assigned for this purpose (inability to contact the recipient). In the event that all the means to deliver the product have been exhausted and it has not been possible, said product will remain in the GOURMET D'OCCITÀNIA warehouse for 30 days, being necessary to pay the shipping cost again to be delivered. After 30 days from determining the impossibility of delivery, the order will be canceled and there will no longer be the possibility of being delivered.

The User can permanently consult the available shipping methods, as well as their prices and delivery times, in each product file.

 

2. WITHDRAWAL

The user does not have a right of withdrawal, if it is not by default of the product. In that case, point 5 of returns will be applied.